Leadership Behind the Scenes

Someone asked me recently, “Don’t you want people to know what you do?” This question came up during a discussion in which the person felt other staff should know more about my work and accomplishments

I answered no.

I added that if all is running smoothly in the agency, then I’ve done my job well. Most of the staff may not even know about it or necessarily notice. If they are able to do their jobs well and they don’t feel or notice any issues or problems, then there is effective leadership they may not even be aware of.

I compared this idea to the theater or movies. You don’t notice the lighting, sound, editing, or other support behind the scenes unless it’s bad. If an actor is in the dark or can’t be heard, you notice. I think the same can be said about leadership. One notices if leaders are ineffective or if the work environment feels stressful or the organization is not doing poorly. And they will notice if things are going well and if they are happy in their jobs.

I also remembered another time when one of the staff told me that a lot of them don’t necessarily want to know what I do. She said they know I go to meetings and deal with funders, contracts, and strategic planning and vision. She said they were happy I go do those things so they can focus on their jobs.

I was happy to hear that. To me that means that they are able to be productive and focus on their work because all around them is running smoothly.

I don't mean to suggest that I don't want recognition for my work, but I think it’s about why and what for. Maybe it’s partly about having a collaborative leadership approach – knowing my work is often in support of others being able to do their jobs well and that we all have a part in the organization succeeding.

But I also think if I’m doing a good job, then it will show through my endeavors and accomplishments. And I'm okay if people notice and appreciate that. I try to balance having some ego and need for recognition in the game with the humility of leading with grace behind the scenes.